We would like nothing more than to return your full deposit to you!

When you move out you need to make sure you do the following; 

  • Return all keys to us by midday on the final day of your tenancy 
  • Leave the property clean, tidy & free from belongings
  • Take your final meter readings to give to your utility provider and once you have your final utility bills for the property send a copy over to us (these need to be closed on the last day of the tenancy and on actual reads)

Provided the above is complied with and there are no outstanding charges from your tenancy we will authorise repayment with the DPS. Hopefully a quick and painless process!

Yes, on signing for one of our properties each tenant will need to pay a deposit of £150 to us.

We then use the custodial service with the Deposit Protection Service (DPS) meaning you deposit is transferred to the DPS and held by them for the duration of the tenancy

Deposits are all held by the Deposit Protection Service for the duration of your tenancy.


Provided there are no charges made at the end of your tenancy the return of the full deposit will be authorised via the DPS. You should receive an alert from the DPS once this is ready to accept back so you can log onto their website. If there are any charges made against the deposit you will receive a statement detailing these