Moving in/Moving out

You will need to bring photo ID such as a driving licence or a passport.

Make sure you read through all information emailed and available on your online tenant portal as this contains all the important info you should need for your new property

Take meter readings on the first day of your tenancy 

Complete your inventory to record any pre-existing wear and tear, make sure to also log your key codes on this to ensure we can order new keys should these be lost during your tenancy.

Take the time to introduce yourselves to your neighbours, you are going to be living next to them for at least a year

All keys must be returned to the Home Accommodation office on or before 12 noon on the last day of your tenancy. This includes back door, front door, bedroom, post box etc (where applicable). If you want to check which keys were signed out please give us a call/email us and we can confirm which keys should be returned to us

Do not return keys by post as this is not secure and we'd hate for you to be charged should the keys to go missing

All keys must be labelled as front door, back door or bedroom (as applicable) when returned to the office

All keys can be returned by one individual at the end of the tenancy or if tenants would prefer they can bring these back individually 

Further info on key returns can be found in the end of tenancy information emailed out prior to the end of your tenancy

We would expect that the house/apartment is left clean and tidy and all of your personal belongings removed.

We will write to you prior to the end of your tenancy with more in depth details on we would expect the house to be left in but please email info@homeaccommodation.co.uk if you would like further information on this at any point

If you are responsible for paying your own bills to a utility provider you need to make sure you open your account on the first day of your tenancy on an actual meter read. The account must also be closed on the final day of your tenancy (no earlier) on a meter read (not estimate). Copies of your final bills should be forwarded on to the office as evidence the utility accounts have been paid in full once you have these

If using a utility company such as UniHomes we would recommend providing opening and closing meter reads and submitting updated meter reads when requested by them during your tenancy. Once your tenancy has ended they will provide you with an email statement confirming you have paid for your share of the utilities for the duration of your tenancy which needs forwarding over to ourselves once you have this

If your bills are included in your rent and you have a fair use policy with ourselves we will take the meter readings for you and get final bills from the supplier to check you have remained within your allowance during your tenancy. 

You would be surprised at how many people forget to cancel their standing orders and make additional rent payments!

As standing orders are set up by yourself you must instruct the bank to cancel this after your final rental payment is made to us. 

Please make sure you cancel your standing order in advance of the last day of your tenancy to prevent any erroneous payments to us