Moving in/Moving out





Keys can be collected from the start date of your Tenancy Agreement. Appointments must be booked in advance with our office to collect keys.

Keys are available by appointment from our office at 305 Western Bank, Sheffield, S10 2TJ. We are open Mon-Fri 9am-5pm for appointments

You will need to bring photo ID such as a driving licence or a passport.

Make sure you read through your information pack (provided when you pick up your keys) as this contains all the important info you should need for your new property

Take meter readings on the first day of your tenancy 

Take a note of the codes printed on your keys, if you lose your keys during the year this will make the process of replacing them quicker and cheaper

Take the time to introduce yourselves to your neighbours, you are going to be living next to them for at least a year

Complete your inventory to record any pre-existing wear and tear

  • All keys must be returned to the Home Accommodation office by 12 noon on the last day of your tenancy. This includes back door, front door, bedroom, post box etc (where applicable). If you want to check which keys were signed out please give us a call/email us and we can confirm which keys should be returned to us


  • Do not return keys by post as this is not secure and we'd hate for you to be charged should the keys to go missing


  • All keys as front door, back door or bedroom (as applicable)


  • All keys can be returned by one individual at the end of the tenancy or if tenants would prefer they can bring these back individually 


  • Further info on key returns can be found in the end of tenancy information emailed out prior to the end of your tenancy

We would expect that the house/apartment is left clean and tidy and all of your personal belongings moved out.

We will write to you prior to the end of your tenancy with a comprehensive list of the condition we would expect the house to be left in but please email if you would like to this at any point

If you are responsible for paying your own bills to a utility provider you need to make sure you open your account on the first day of your tenancy on an actual meter read. The account must also be closed on the final day of your tenancy (no earlier) on a meter read not estimate. We also recommend submitting regular meter reads to ensure you are billed accurately 

If using a utility company such as UniHomes we would recommend providing opening and closing meter reads and submitting updated meter reads when requested by them during your tenancy.


Whether using either of the above options we will need to see proof of your closed accounts before we can release your deposit. You will therefore need to request your final bill from your account provider on the last day of your tenancy when closing the account and send this on to us. Again make sure all accounts are closed on actual readings! 



You would be surprised at how many people forget to cancel their standing orders and make additional rent payments!


As standing orders are set up by yourself you must instruct the bank to cancel this after your final rental payment is made to us. 


Please make sure you cancel your standing order in advance of the last day of your tenancy to prevent any erroneous payments to us